We are not able to cancel or modify any special order item(s) at any time once the item(s) has gone into production. Once the item(s) is in production, you will receive an email. Orders placed go into production almost immediately, so be sure to doub
To obtain a Gift Receipt, please scroll to the bottom of your confirmation email, where you will be able to create the Gift Receipt. Please note, you will not be able to create a Gift Receipt for items that are final sale.
An order confirmation email is sent automatically when an order is placed. After confirming that your order confirmation email did not go to your spam/junk folder and you believe you are missing it, we would be happy to assist if you contact us at or
Once an order is submitted we have round the clock designers working quickly to get these special items made ASAP! So unfortunately, once you submit your order there is a very small window to make any changes or cancel the order. You can email us at
Because we don’t store any payment information for the privacy of our customers, we’re unable to change the form of payment after a purchase is completed. If you’d like to use a different payment method, we’ll need to cancel your current order and pl
We love that you are sending your favorite CL items to your family & friends! Unfortunately right now we do not have a gift-wrapping service, but we do ship their order with your gift note printed on our amazing inserts (no prices included), and ship
Cant decide on the perfect gift? No worries! You can send a gift card to be sent to your email to then be forwarded to the recipient at a later date or send the gift card directly to the the recipient by selecting 'send as a gift' and filling out the
If you received an incorrect item, please reach out to us at [email protected] or use the contact us form and we will be happy to work with you to remedy the situation. All claims must be filed within 18 days from the date it was marked delivered.
Please be sure to check your order confirmation for any missed backorder dates. If the item is not on backorder, please reach out to us at [email protected] or use the contact us form and we will be happy to work with you to remedy the situation.
If your item arrived damaged or became defective due to a manufacturer's defect within 30 days from the date of delivery, we will gladly help you replace the item. You must email a picture of the defect to [email protected]. We are not responsible
Yes! If you have a specific request, you MUST leave a note in the ‘Order Notes’ text box located in your cart before the checkout process. If you placed your order and forgot to leave a note at checkout, please contact us ASAP. Please note that pers
At this time we are not accepting wholesale accounts.