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Can I modify or cancel my order?Updated 2 months ago

We are not able to cancel or modify any personalized items at any time once the item(s) has gone into production. Any non personalized items/orders can be cancelled if it has not shipped.

Orders placed go into production almost immediately, so be sure to double-check your order before placing it.  We do have a very limited window of time to cancel or change some orders.  You may contact us to see if an order is still eligible for cancellation or change, however most often we are unable to do so.  If eligible, you are welcome to return your item once you receive it.

IMPORTANT:  All personalized items are processed & printed with the spelling entered on your order. Please make sure you check your spelling carefully and select the correct item when placing these orders. 

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