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Caden Lane 

To obtain a Gift Receipt, please scroll to the bottom of your confirmation email, where you will be able to create the Gift Receipt.&#xA0;Please note, you will not be able to create a Gift Receipt for items that are final sale. <img src="https://attachments.gorgias.help/QBGoD2eYwj2djqlX/hc/P4k1n6jvnL6reOX9/2025021820-5fc975e6-9649-47b5-ab13-5a60aacea158-80dab7cb-bcb4-4b88-b9ab-f2f565c3c72d.png" style="width: 300px;" class="fr-fic fr-dib">

To obtain a Gift Receipt, please scroll to the bottom of your confirmation email, where you will be able to create the Gift Receipt. Please note, you will not be able to create a Gift Receipt for items that are final sale.

Requesting a Gift Receipt

Order

How should I care for my products?

Where are your products made?

The Colorable Collection

The item I want to purchase says Special Order Item. What does that mean?

How do I know what my personalized item will look like?

Can you help me match colors?

Do your products contain any toxic chemicals?

Zip Rompers

My items look different

Product

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Do you offer free shipping?

Do you offer expedited shipping?

How do I change the shipping address?

When will my order ship?

What if my package is lost?

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Why are my items from my order shipping separately?

Returned to Sender

International Shipments

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Shipping

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Refunds

Backpack and Tote Returns

Returns and Exchanges

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Do you gift wrap?

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I received the wrong item. What do I do?

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My item is damaged. What do I do?

Can I change my personalized item to appear differently than shown in the photos?

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I redeemed a reward, can I reverse this?

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I have multiple accounts - Can I transfer points?

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I would like to unsubscribe

Account and Rewards

Can I apply more than one promo code?

My promo code/reward is not working

Discounts and Promos

Requesting a Gift ReceiptUpdated 2 months ago