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Shipping

How much is shipping?

Shipping charges are determined on the weight of the package and shipping address location. At this time we do not offer expedited shipping. Free shipping may be applied on US domestic orders over $10 with code FREESHIPME. Please keep in mind that th

International Shipments

We are happy to ship packages internationally including Canada, Mexico and overseas. Import duties, taxes, and charges ARE included in the shipping charge for UPS selected. Please note that shipping may extend up to 3-4 weeks due to shipping the orde

When will my order ship?

In stock items will ship in 3-5  business days and personalized items will ship in 3-5 business days. Orders will ship out Monday-Friday. Personalized and Special Order Items may ship separately, and the shipping time is noted on the product pages. P

What if my package is lost?

In Transit:. Sometimes carriers will delay a package without any information. For this reason we do have to wait at least seven days of no movement from the last location recorded on the tracking information before moving forward with a replacement.

How do I know if my items are on backorder?

Backordered dates are posted on the product page as well as this information is reflected on the order confirmation email sent after purchasing. Before you purchase, please make sure to read each item description carefully regarding back-order dates.

Why are my items from my order shipping separately?

If you have items on your order that are considered ‘Special Order Items’, they may ship separately than your in-stock items as they take longer to produce. You will receive an emailed shipping notification along with tracking when the items ship.

Returned to Sender

If the package is returned to us and contains non personalized items, we will issue a refund back onto the original form of payment. If the package is returned to us and contains personalized items, a member from our team will reach out via email.