❌ I Received the Wrong Item or Something Is Missing. What Do I Do?Updated 9 days ago

Oh no! We want to help when an item is incorrect or missing. 💛

If you received a wrong or incorrect item, tell us what you ordered and what you received. If an item is missing from a delivered package, tell us which item is missing. Contact us at [email protected] or use our Contact Us form.

Reporting deadline: Please report either issue within 30 days from the date your order was marked as delivered.

Our team will review the details and follow up about next steps. Reporting an issue within 30 days does not guarantee that a claim, refund, or replacement will be approved.