Existing customers: Click on the VIP icon on your screen's bottom left-hand corner and log in to your account. New customers: Create a Caden Lane VIP account to start earning points and redeeming rewards! Ensure that you are subscribed to our newslet
There are SO many ways to earn points! You’ll receive points for every dollar spent, completing reviews, sharing on social media, and more! To view a full list of ways to earn points, please visit your Account Dashboard.
Points and tiers are calculated based on the order subtotal in USD (this does not include shipping, taxes or amounts paid for with Gift Cards).
All 2023 calendar year purchases will be included in your account.
No, due to a Shopify limitation, only one promo code can be used on each purchase.
Rewards can be used on sale items, but please note that only one promo code can be applied to each order.
Yes! You do earn points on gift card purchases. Due to a Shopify limitation, gift card redemptions lower the total amount spent, and will affect the number of points earned.
No, at this time, we cannot support account transfers.
Yes, you can still create an account to earn and redeem reward points. Please note that all currency will be in USD.
Reward points and redemptions will expire after one year of inactivity. Birthday codes will expire after 30 days. Should you return the item(s) purchased with a redeemed reward code, the reward wil not be allocated back to your account.
Once a reward is redeemed, we are unable to reverse this action to have the points allocated back into your account.